FAQs

Below are some Frequently Asked Questions (FAQ):

Q: What delivery options do you have?
A: We offer both standard and express shipping. Standard shipping is free of charge, while express shipping requires additional charges (charges are calculated according to different countries, please contact customer service for more information)

Q: How long does it take to deliver?
A: The order items are ready in about 48 hours, standard shipping usually takes 6-10 business days, and express shipping takes about 5-7 business days then.

Q: Can I track my order?
A: Yes, once the order is shipped, you will receive a tracking number via email and can check the status of your order at any time.

Q: What is your return policy? How do I return an item?
A: We have a 15 day return policy on most items. We cover return shipping costs for quality issues, non-quality issues require the seller to cover the shipping costs themselves. If you need to return an item, you can contact our customer service via email or WhatsApp.

Q: What is your sales and delivery range?
A: We support worldwide sales and delivery

Q: What is the quality of your products?
A: We are factory direct, 100% top quality, compared with other merchants selling the same goods our price average discount of 30%, positive feedback rate of 98.6%!

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other forms of payment as noted at checkout.

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